Terms of Service
Effective Date: May 19, 2026
Last Updated: May 19, 2026
Welcome to Ritual Specialty Coffee. These Terms of Service (“Terms”) govern your use of our website at ritualspecialtycoffee.com and any purchases made through it. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. Business Information
Ritual Specialty Coffee is operated by Ritual Co., a company registered in the State of Maryland, United States.
Business Address: 5334 Baltimore Ave, Hyattsville, MD 20781, USA
Email: hi@ritualspecialtycoffee.com
WhatsApp: +57 321 462 8570
2. Products and Descriptions
We sell SCA-certified Colombian specialty coffee, scored between 84 and 87 points by licensed Q Graders. All product descriptions, images, and specifications on our website are presented as accurately as possible. However, slight variations in flavor, aroma, and appearance may occur between batches due to the natural characteristics of specialty coffee.
All prices are listed in U.S. dollars (USD) and include no hidden fees. Applicable taxes are calculated at checkout based on your shipping address.
3. Orders and Payment
By placing an order, you confirm that all information you provide is accurate and complete. We accept payment via credit card, debit card, and Link (powered by Stripe). All payments are processed securely by Stripe, Inc. We do not store your payment information on our servers.
We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized activity, or violation of these Terms.
4. Shipping and Fulfillment
All orders are fulfilled through Amazon Multi-Channel Fulfillment (MCF) and shipped within the United States. We offer free standard shipping with estimated delivery of 3 to 7 business days. For full details, see our Shipping Policy.
5. Returns and Refunds
We offer a 30-day satisfaction guarantee. Due to the perishable nature of coffee, we do not accept physical returns, but we will issue a full refund or replacement if the product arrives damaged, defective, or does not meet our quality standards. For full details, see our Return & Refund Policy.
6. Intellectual Property
All content on this website, including text, images, logos, graphics, and design elements, is the property of Ritual Co. and is protected by U.S. and international copyright and trademark laws. You may not reproduce, distribute, or use any content from this website without our prior written consent.
7. User Accounts
You may create an account on our website to track orders and manage your information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
8. Privacy
Your use of our website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
9. Limitation of Liability
To the fullest extent permitted by law, Ritual Co. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim related to a purchase shall not exceed the amount you paid for the product in question.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Maryland, United States, without regard to its conflict of law provisions.
11. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes your acceptance of the revised Terms.
12. Contact Us
If you have any questions about these Terms, please contact us:
Email: hi@ritualspecialtycoffee.com
Website: ritualspecialtycoffee.com/contact-us
Address: 5334 Baltimore Ave, Hyattsville, MD 20781, USA
