Privacy Policy
Last updated: May 12, 2026
Ritual Specialty Coffee Co. (“we,” “us,” or “our”) operates the website ritualspecialtycoffee.com. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.
Information We Collect
Personal Information: Name, email address, shipping address, billing address, and phone number provided during checkout or account creation.
Payment Information: Payment details are processed securely by Stripe, Inc. We do not store, access, or retain full credit card numbers, CVV codes, or bank account details on our servers. Stripe’s privacy policy is available at stripe.com/privacy.
Automatically Collected Information: IP address, browser type, device information, pages visited, referring URLs, and browsing behavior collected through cookies and tracking technologies.
How We Use Your Information
We use the information we collect to:
Process and fulfill your orders, including shipping and delivery confirmation.
Communicate regarding order status, shipping updates, and customer support.
Send marketing communications if you have opted in, via our email marketing platform Klaviyo (you may unsubscribe at any time).
Analyze website traffic and user behavior through Google Analytics (GA4) to improve our website and services.
Screen orders for potential risk or fraud.
Comply with applicable US federal and state tax and legal obligations.
Third-Party Service Providers
We do not sell your personal information to third parties. We share your data only with trusted service providers necessary to operate our business:
Payment Processing: Stripe, Inc. — processes all credit card, debit card, Apple Pay, and Google Pay transactions.
Order Fulfillment: Amazon Multi-Channel Fulfillment (MCF) — picks, packs, and ships orders from Amazon’s fulfillment network. Your name, shipping address, and order details are shared with Amazon for this purpose.
Email Marketing: Klaviyo — manages email communications. Your email address and purchase history may be shared with Klaviyo if you opt in to marketing emails.
Analytics: Google Analytics (GA4) — collects anonymized usage data to help us understand how visitors interact with our site.
SEO & Site Performance: Rank Math — SEO plugin that may collect anonymized site performance data.
Hosting: Our website is hosted on servers located in the United States.
Cookies and Tracking Technologies
We use the following types of cookies:
Essential Cookies: Required for cart functionality, checkout, and session management. These cannot be disabled.
Analytics Cookies: Google Analytics (GA4) uses cookies to collect anonymized data about site usage. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Marketing Cookies: If you opt in to email marketing, Klaviyo may place cookies to track email campaign performance.
We currently do not alter our site’s data collection practices when we detect a “Do Not Track” signal from your browser.
Your Privacy Rights
All Customers: You may request access to, correction of, or deletion of your personal data at any time by contacting us at ritualcof@gmail.com.
California Residents (CCPA/CPRA): Under the California Consumer Privacy Act and California Privacy Rights Act, you have the right to:
Know the specific pieces of personal data we have collected about you.
Request deletion of your personal information from our records (subject to legal exceptions).
Opt out of the sale or sharing of your personal data — we do not sell your data, but you may still submit an opt-out request.
Receive equal service and pricing regardless of exercising your privacy rights.
To exercise these rights, email us at ritualcof@gmail.com with the subject line “Privacy Rights Request.” We will respond within 45 days as required by law.
Children’s Privacy (COPPA)
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will delete it immediately.
Data Retention & Security
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, process transactions, comply with legal obligations, or resolve disputes. Order data is retained for a minimum of 7 years for tax compliance purposes.
We maintain reasonable administrative, technical, and physical safeguards to protect your personal information, including SSL encryption on all pages, PCI-compliant payment processing through Stripe, and restricted access to customer data.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of our website after changes constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:
Ritual Specialty Coffee Co.
5334 Baltimore Ave, Hyattsville, MD 20781
Email: ritualcof@gmail.com
